X World 2025

Elevating the End-User Experience: Role-Based Workflows for the Modern Workforce

As mobile device adoption accelerates across industries, organizations face increasing complexity in managing diverse fleets for various personas, use cases, and environments. This often results in fragmented workflows and inconsistent user experiences—particularly in shared or frontline scenarios. To solve this, organizations need a modern, role-aware device management approach that automates tasks, adapts configurations dynamically, and ensures security and compliance. In this session, we’ll explore how leveraging native Apple capabilities—such as automated device reset workflows, shortcut-driven customization, and user role-based configuration—combined with modern mobility tools can deliver a seamless, secure, and intuitive user experience across a wide range of industry verticals.

About the presenter

Winston is an experienced Technologist and Pre-Sales Systems Engineer at Jamf, with a strong focus on Mobility, Cybersecurity, Apple EDR, Zero Trust Network Access, and Security & Compliance frameworks. I bring deep technical expertise supporting both Enterprise customers and Channel partners—advising on complex deployments, leading strategic enablement sessions, and aligning solutions to business outcomes.