After the First 20 Minutes: Onboarding is Cool, But What About the Next 3 Years?

IT teams have so much emphasis placed on onboarding devices, and there are valid reasons for this. Onboarding is crucial to the success of any deployment, and has a great impact on a new employee / student / users device experience, however this emphasis is disproportiante to the time investment required from any IT Team. When compared to the actual day to day of maintaining a fantastic user experience and ensuring the devices are adhering to the required compliance frameworks, meetings organisational security standards, onboarding is insignificant, so lets have a look at what is actually going to make the biggest impact on everyone life. What happens after those first 20 minutes? The hard work begins, because now teams face the challenge of keeping up with an increasing cycle of change. We can skip past the checkboxes of onboarding and jump into the core concepts behind a successful user / device lifecycle, core tools and projects that will help IT, Infosec and EUC teams keep up with their day to day, and the ever changing asks of them, as well as key time saving mechanisms to facilitate user satisfaction and reduce IT stress.

About the presenter

Aaron is a Pre-Sales Engineer at Jamf, who specialises in serving the unique needs of commerical and education customers alike. Having worked with Apple Technology for close to two decades, Aaron is driven by a deep passion for optimising Apple technology in the workplace or classroom.

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