Mission Possible: So You Have Been Asked to Manage Macs, What’s Next?

It can feel daunting when you wake up to a decision that you are now the 'Mac' person. What are the basic building blocks that make up an Apple device management environment? It’s often tempting to go straight into the technical details, but if this is at the expense of some common-sense fundamentals it can lead to frustration and even more technical debt. Where do you go to learn the basics of managing Apple devices? What community resources are available? We will cover some of the fundamentals that can often be easy to overlook and are probably also going to be great to cover again for the seasoned Mac Admin. Hopefully at the end of this session you will no longer feel daunted, and maybe even excited about what lays ahead!

About the presenter

Lynette came to the world of managing Apple devices after a career in e-commerce and ERP. In her Customer Success role at Jamf, she has helped many people across Education, Enterprise and beyond who were new to managing Apple devices, ensuring they get the most out of their environment.

Session Recording