Seamless Device Refreshes: Integrating Return to Service in Educational IT

In the rapidly evolving landscape of educational technology, the ability to efficiently manage and refresh devices is critical for maintaining seamless learning experiences. This presentation introduces Apple's Return to Service functionality, a revolutionary tool within iOS/iPadOS 17, designed to significantly streamline the management of shared and temporary device workflows in educational environments. We will delve into the key features of Return to Service, including its ease of use, the capability for fast device refreshes that can be initiated by the end user, one-touch device redeployment, and automated iOS refreshes. Furthermore, the presentation will highlight real-world applications of Return to Service through case studies from Universities and K-12 Schools. Join us to explore how Return to Service can change the way you think about iOS/iPadOS device management in schools and universities.

About the presenter

Emily, is a Customer Success Manager at Jamf, who collaborates with educational institutions ranging from childcare centers to universities, leveraging her extensive two-decade IT background. Her expertise is rooted in a previous role as an Information Systems Administrator in a large K-12 school, where she specialised in managing Apple devices. Passionate about enhancing educational environments, Emily is dedicated to sharing her knowledge to refine workflows and introduce operational efficiencies with technology.

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